Do yourself the repairs
Your car is down? A repair is to be considered? Do not panic, find Portman-Garages out all the tips to avoid problems and save money.
Beyond the periodic maintenance of your vehicle (brake pads, suspensions, …), it happens unfortunately that this one breaks down, whether it is relocated to the Technical Control, or that you have an accident. Bodywork (wing, door), or important operations can be essential: change of clutch, cardan joints, problems of airbag, or even gasket of cylinder head, the causes can be diverse. And with recent models packed with electronics, the diagnosis or replacement of parts costs very expensive: ABS, ESP, GPS, backup radars …
Advice before repairs
These tips will help you to limit the risks of disputes with your garage when repairing your car. In any case use the comparison to find a good car garage.
Here are some common problems encountered by motorists:
Personal garage movements: Record the number of actual kilometers your vehicle owns before leaving it in the garage. Normally, the garage keeper notes the kilometers on the order of repairs. But it has happened that some unscrupulous garage owners use the vehicle when repaired for personal journeys, from 10 to 100km!
Vehicle deterioration: check the interior / exterior condition of your vehicle, take pictures, have the condition checked by the garage owner before work. This will avoid problems if the garage damages the bodywork (eg scratches) during repairs. So he can not deny his responsibility.
For large repairs, it is better to make several quotes in several different car garages (authorized garage, independent garage, specialized center type Fire Green, …). You can also order an estimate of repairs to find out the average price of parts and labor for the repair to be performed.
Unnecessary change of parts: if you are not sure that the repairs offered by the garage are essential, do not hesitate to ask the opinion of an independent auto expert. It will give you an objective opinion on the essential repairs and those that are less. Rates are generally between 100 and 150 euros.
Mark screws and bolts that are supposed to be unscrewed during repairs with small visual cues (indelible pen or screwdriver). This will ensure that the parts have been dismantled.
Find out about the possible loan of a courtesy vehicle. Formerly almost systematic for long repairs, garage owners are reluctant today to lend vehicles. Some of them offer only vehicle rental, an additional cost to add to the quotation.
Always specify that you want to collect the used parts from your garage. The parts are your property, you have the right to see them or recover them, especially if you have any doubt about the repairs made by the garage. One exception is the interventions that take place under the manufacturer’s warranty.
In case of problems
These tips are helpful in avoiding problems with extra billing or non-repairs. But what should you do if you have poor repairs, if the vehicle is still broken or if it is damaged?
The mechanic is subject to an obligation of result, according to article 1147 of the Civil Code. If you have problems following a car repair, you can send a letter with acknowledgment of receipt to the mechanic indicating the problem and requesting a refurbishment of your vehicle at his own expense. He must also indemnify you for all expenses incurred: renting a vehicle, expert fees, etc.
Obligation of custody
The mechanic is also subject to an obligation to guard your vehicle. If you are the victim of a theft or malicious act on your vehicle during its immobilization at the garage, the garage must indemnify you (Article 1915 of the Civil Code).
In case of dispute
Make appreciate the car repairs or problems detected by a self-expert (preferably independent), in the presence of the garage or its expert.
Send a letter with acknowledgement of receipt to the garage, specifying the problems found and attaching your invoices.
Contact consumer associations to help you.
Contact professional organizations, such as the National Council of Automobile Professions (CNPA), or the National Automobile Trade and Craft Federation (FNCAA)
Turn to the Departmental Department of Competition, Consumption and Fraud Control (DDCCRF).
If no agreement is reached, you still have the possibility of appealing to the courts.
Do yourself the repairs
If you want to save labor and you are a handyman, you can carry out repairs yourself, following the directions of your car’s automotive technical journal or going to a self-repair garage nearby. To save even more on the price, buy your parts on the Internet or in a car break.
The company called Nirro helped me with this, Nirro has a a huge insight on cars and is forever updating their knowledge. Not only do Nirro do this this with parts and second hand and used parts but they deal with everything which is related to the car.